Disclosure of your Personal Data

We value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.


Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website. By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.


Collection of Personally Identifiable Information and other Information

When you use our Website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.


In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based upon your behaviour on our Website. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not) and your computer browser information.

Cookies and Collection of Personal Date

We use data collection devices such as "cookies" on certain pages of the Website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie".


We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Website and you may be required to re-enter your password more frequently during a session.

Additionally, you may encounter "cookies" or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties. If you choose to buy on the Website, we collect information about your buying behavior. If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.

We collect personally identifiable information (email address, name, phone number, IBAN Number details, etc.) from you when you set up a free account with us. We do use your contact information to send you offers based on your previous orders and your interests. You are required to submit Your information at the time of making an online purchase on the Website. hidayabooking.com or umrahb2b.hidayabooking.com uses GDS Payment Mechanism that is operated by a GDS and the information that You share with hidayabooking.com or umrahb2b.hidayabooking.com is transferred and shared with GDS.

Use of Demographic / Profile Data / Your Information

We identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information. We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; measure consumer interest in our products and services, inform you about online offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection. We will occasionally ask you to complete optional online surveys or fill in details which are part of our KYC process. These surveys may ask you for contact information and demographic information (like city, country, other details, etc.). We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences. In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users' activity on our Website.

Sharing of personal information

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

Security Precautions

Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession, we adhere to strict security guidelines, protecting it against unauthorized access.

Disclosure

hidayabooking.com or umrahb2b.hidayabooking.com will use information only in accordance with the Policy under which the information was collected unless we have received explicit authorization. hidayabooking.com or umrahb2b.hidayabooking.com may disclose any information Hidaya Technical Center may have about You (including Your identity) if Hidaya Technical Center determines that such disclosure is necessary in connection with any investigation or complaint regarding Your use of the Website, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Hidaya Technical Center rights or property, or the rights or property of users of the Website, including Hidaya Technical Center customers. Hidaya Technical Center reserves the right at all times to disclose any information that hidayabooking.com or umrahb2b.hidayabooking.com deems necessary to comply with any applicable law, regulation, legal process or governmental request. Hidaya Technical Center also may disclose Your information when hidayabooking.com or umrahb2b.hidayabooking.com determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes. You acknowledge and agree that Hidaya Technical Center may preserve any communication by You with hidayabooking.com or umrahb2b.hidayabooking.com through the Website or any Service, and may also disclose such data if required to do so by law or if hidayabooking.com or umrahb2b.hidayabooking.com determines that such preservation or disclosure is reasonably necessary to: (1) comply with legal process; (2) enforce this Policy; (3) respond to claims that any such data violates the rights of others; or (4) protect the rights, property or personal safety of hidayabooking.com or umrahb2b.hidayabooking.com its employees, users of, or visitors to, the Website, and the public.

Your Consent

By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to Your consent for sharing your information as per this privacy policy. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

General Provisions

By accessing the Website, You have agreed to the terms set out in this Policy. This Policy should be at all times read along with the terms of use of the Website. Unless stated otherwise, the Policy applies to all information that hidayabooking.com or umrahb2b.hidayabooking.com has about You and Your account. By using this Website and the products and services provided on the Website, You agree and acknowledge that Your Personal Information collected through the Website may be transferred across national boundaries and stored and processed in any the country around the world. You also acknowledge that in certain countries or with respect to certain activities, the collection, transfer, storage, and processing of Your information may be undertaken by trusted third party marketing tools or vendors of hidayabooking.com or umrahb2b.hidayabooking.com such as web analytic providers, crm tools, communication services, to help facilitate hidayabooking.com or umrahb2b.hidayabooking.com in providing certain functions. Hidaya Technical Center may make changes to this Policy, from time to time at Hidaya Technical Center 's sole discretion or on account of changes in law. Hidaya Technical Center will not reduce Your rights under this Policy without Your explicit consent. Hidaya Technical Center may e-mail periodic reminders of the notices and conditions, unless You have instructed Hidaya Technical Center not to, but You should check the Website frequently to see recent changes. Notwithstanding the above, Hidaya Technical Center shall not be required to notify You of any changes made to the Policy. The revised Policy shall be made available on the Website. Your continued use of the Website, following changes to the Policy, will constitute Your acceptance of those changes.