- Hidaya Booking B2B Platform has taken utmost care to ensure that the information posted on the website is accurate.
- Hidaya Booking B2B Platform does not warrant or guarantee the inaccuracy or completeness of the information provided on this Website. Under no circumstances will Hidaya Booking B2B Platform be liable for any loss or direct, indirect, incidental, special or consequential damages caused by reliance on this information. The information on this Website / terms and conditions may be changed or updated without notice.
- Hidaya Booking B2B Platform will not be held liable for any erroneous information given by The Customer. Hidaya Booking B2B Platform will not in any way be liable for any loss or inconvenience suffered by you due to erroneous information provided by The Customer.
- The Customer should take all precautions and follow the safety procedures in all services provided. Hidaya Booking B2B Platform shall not be held responsible for any injury , medical problem or phycological damage or any other damages to The Customer during or after the provided services timeline.
- The Customer is fully responsible for his/her arrival/departure to/from the Kingdom of Saudi Arabia as per the booked timelines. The Customer owns any penalties or service denial caused by late departure.
- Hidaya Booking B2B Platform is not responsible for the accuracy of the given services specifications, description, look and feel as described by "Maqam GDS" on behalf of The Provider. However, Hidaya Booking B2B Platform support team will help The Customer to escalate any deviation found between the agreed service description and the actual provided service.
- Hidaya Booking B2B Platform is not responsible for The Customer visa rejection and its consequences.
- Hidaya Booking B2B Platform is not responsible for providing any service not agreed nor purchased via Hidaya Booking B2B Platform. However, Hidaya Booking B2B Platform call center, sales and operations team will do their best to help The Customer in case asked for more services on site.
- Hidaya Booking B2B Platform is not responsible for The Customer actions when it violates with the Kingdom of Saudi Arabia Laws. The Customer must adhere to the general laws and respect the culture of the Kingdom of Saudi Arabia.
- Hidaya Booking B2B Platform is not responsible for any flight delays or other service failure caused by a force majeure incident. However , depends on the case , Hidaya Booking B2B Platform support team will do their best in modifying the booking details within the limitation of the booked services modification, cancellation policy rules, and/or the regulations set by The Regulator.
