We value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.
When you use our Website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.
In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based upon your behaviour on our Website. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not) and your computer browser information.
We use data collection devices such as "cookies" on certain pages of the Website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie".
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.
We collect personally identifiable information (email address, name, phone number, IBAN Number details, etc.) from you when you set up a free account with us. We do use your contact information to send you offers based on your previous orders and your interests. You are required to submit Your information at the time of making an online purchase on the Website. hidayabooking.com or umrahb2b.hidayabooking.com uses GDS Payment Mechanism that is operated by a GDS and the information that You share with hidayabooking.com or umrahb2b.hidayabooking.com is transferred and shared with GDS.
We identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information. We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; measure consumer interest in our products and services, inform you about online offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection. We will occasionally ask you to complete optional online surveys or fill in details which are part of our KYC process. These surveys may ask you for contact information and demographic information (like city, country, other details, etc.). We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences. In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users' activity on our Website.
Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession, we adhere to strict security guidelines, protecting it against unauthorized access.
hidayabooking.com or umrahb2b.hidayabooking.com will use information only in accordance with the Policy under which the information was collected unless we have received explicit authorization. hidayabooking.com or umrahb2b.hidayabooking.com may disclose any information Hidaya Technical Center may have about You (including Your identity) if Hidaya Technical Center determines that such disclosure is necessary in connection with any investigation or complaint regarding Your use of the Website, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Hidaya Technical Center rights or property, or the rights or property of users of the Website, including Hidaya Technical Center customers. Hidaya Technical Center reserves the right at all times to disclose any information that hidayabooking.com or umrahb2b.hidayabooking.com deems necessary to comply with any applicable law, regulation, legal process or governmental request. Hidaya Technical Center also may disclose Your information when hidayabooking.com or umrahb2b.hidayabooking.com determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes. You acknowledge and agree that Hidaya Technical Center may preserve any communication by You with hidayabooking.com or umrahb2b.hidayabooking.com through the Website or any Service, and may also disclose such data if required to do so by law or if hidayabooking.com or umrahb2b.hidayabooking.com determines that such preservation or disclosure is reasonably necessary to: (1) comply with legal process; (2) enforce this Policy; (3) respond to claims that any such data violates the rights of others; or (4) protect the rights, property or personal safety of hidayabooking.com or umrahb2b.hidayabooking.com its employees, users of, or visitors to, the Website, and the public.